This is the Privacy Policy for this website www.kellyhainsworth.com and working with Kelly Hainsworth.

Kelly Hainsworth (also referred to as I in this policy) is the data controller and is responsible for your data.

Please review this policy carefully before using this website, booking a reflexology treatment or business support appointment (including 1:1 Business Mentoring and the Instagram Power Hour) or subscribing to the newsletter.

Kelly Hainsworth keeps the Privacy Policy under regular review to make sure it is up to date and accurate.

This policy was last updated on 29th May 2026.

The policy describes:

  • About Kelly Hainsworth and How Kelly Can Be Contacted.
  • What Personal Data I Collect, How it is Collected and Used.
  • Security of Information.
  • Data Retention and Your Rights.
  • GDPR Complaints Procedure.
  • Cookies.
  • Third Party Services.
  • Third Party Links.
  • Policy Updates
  • Questions and Feedback.

(1) About Kelly Hainsworth and How Kelly Can Be Contacted

This website is run by myself, Kelly Hainsworth. I run a reflexology treatment room, provide business support services to practitioners (which include 1:1 Business Mentoring and the Instagram Power Hour), I am also the founder and administrator of the Love Reflexology Facebook community.

I can be contacted via the below methods with any questions regarding this policy.

Contact Information

Kelly Hainsworth, The Health Workshop, 4 Rushton’s Yard, Ashby-de-la-Zouch, Leicestershire, LE65 1AL.

Telephone: 07910 120 929

Email

I am the controller of the personal data you provide. I am registered with the Information Commissioners Office (ICO).

(2) What Personal Data I Collect, How it is Collected and Used.

Personal data is any information which identifies you personally, for example, your name and contact information.

I usually obtain your personal information because you have provided it to me directly.

Please see below how your data is collected and used for each service I provide and you have requested.

(a) For Reflexology Clients and Reflexology Treatment Enquiries

Reflexology Treatment Enquiries

If you enquire about booking a reflexology treatment with me via email or text, I will only hold any data you send if we proceed to treatment, at which time I will require permission from you to hold this data. If we do not proceed to a treatment booking, I will securely erase this information.

Reflexology Clients

In order to give professional reflexology treatments, I will need to ask for and keep information about your health, during a consultation, which will take place at your first appointment. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. I will use your contact details to send your appointment confirmation and appointment reminders to you.

Before booking a reflexology appointment with me, please read the Privacy Policy for Treatments. This policy shares further details about the information I collect, why I collect it, your rights as the client and my rights as the therapist.

The Privacy Policy for Treatments linked above will be handed to you at your first reflexology appointment and you will be required to read and sign the document under the GDPR guidelines.

(b) For 1:1 Business Mentor and Instagram Power Hour Client Enquiries and Bookings

Please note bookings are currently closed for this service.

Enquiries: If you email Kelly Hainsworth with an enquiry about my Instagram Power Hours or Business Mentor services and choose not to go ahead, your details will be deleted securely. 

Proceed: If you email me to book a Business Mentoring package or Instagram Power Hour, I will collect the following data from you to provide the services you require. A form will be emailed to the email address you have provided for completion.

Basic Contact Details including your name, business name, email address, postal address and telephone numbers so I may contact you about our work together and to issue an invoice to you. 

Business Details including the goods/services you provide so that I can understand the nature of your business. I will also require your website link (if you have one) and details of your social media accounts, so I can provide the services as agreed, including social media marketing ideas and support. Please note it is your responsibility to inform me of any changes. 

Business or Instagram Goals – this helps me to understand your reason for booking the mentoring or Instagram Power Hour, so I may support you in the correct way.

Lawful basis: Legitimate Interest

(c) Email Newsletter Subscribers

I use MailerLite to manage my email subscriber list and to send emails to my subscribers. MailerLite is a third party provider, which may process your data using industry-standard technologies to help me monitor and improve my newsletter.

I recommend you read MailerLite’s Privacy Policy at: https://www.mailerlite.com/legal/privacy-policy before subscribing to the email newsletter.

You can subscribe by entering your email in the box provided, or by entering your email address after clicking on the subscriber link posted on my social media accounts and website.

Lawful basis: Your Consent. You can unsubscribe from my newsletter by clicking on the unsubscribe link provided at the end of each newsletter at any time.

Kelly Hainsworth respects your email address, and it will only be used to send the email newsletter you have subscribed to.

(3) Security of Information

I am committed to ensuring your information is secure.  To prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect.

I am registered as a Data Protection Officer with the Information Commissioners Office (ICO) and adhere to their guidelines on data protection.

(4) Data Retention and Your Rights to Control Your Personal Data 

I will only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law I have to keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes and seven years for insurance. I will not sell, distribute or lease your personal information to third parties unless I have your express permission or required by law to do so.

You have a number of rights under UK data protection law in relation to the personal data Kelly Hainsworth holds about you: 

  • The right to be informed – You have the right to be informed about how I handle your personal data.  This Privacy Policy is one of the ways I do this.
  • The right to access the personal data I hold about you (a Subject Access Request). 
  • The right to rectification — to have inaccurate or incomplete data corrected. 
  • The right to erasure (‘the right to be forgotten’) in certain circumstances.
  • The right to restrict processing of your personal data. 
  • The right to data portability — to receive your data in a structured, machine-readable format. 
  • The right to object to processing, including for direct marketing purposes 
  • The right to withdraw consent at any time where processing data is based on your consent.

If you wish to exercise your rights or have any questions, please email Kelly Hainsworth

(5) GDPR Complaints Procedure 

If you have concerns about my use of your personal information, please refer to my GDPR Complaints Procedure here.

(6) Cookies

I use WordPress to create and update my website.  WordPress is a popular Content Management System, used to provide content for over 15 million websites.  WordPress uses cookies and like many websites, I use cookies to enhance your experience and gather information about visits to my website.

You can read this websites Cookies Policy here.

(7) Third Party Services

I use the following third party services:

WordPress

I use a third party service, WordPress to publish my website.  I use a standard WordPress service to collect anonymous information about users’ activity on the website.  For example, the number of users viewing pages on the website, to monitor and report on the effectiveness of the website and help improve it.  

Google Analytics

I use a third party service, Google Analytics on my website. From this I may collect certain information about your visit, such as the type of browser you use, the date and time you accessed the website, the pages that you access whilst visiting the website and the internet address of the website from which you linked directly to this website.  I only use this information for statistical analysis purposes; to help improve and administer the website and it will not be shared with any other party.  This information is only processed in a way which does not identify anyone.  I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. Please read Google’s own privacy policy.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

MailerLite

I use MailerLite to manage and send my email newsletter. Please read MailerLite’s own Privacy Policy before subscribing to my newsletter.

If you subscribe to the newsletter, you can unsubscribe at any time by clicking on the link at the bottom of the newsletter.

CookieYes

I use CookieYes to create this websites cookie banner and manage the cookie compliance needs. Please read CookieYes’s own Privacy Policy before using this website.

(8) Third Party Links

The Kelly Hainsworth website does contain links to other websites of interests, including:

  • Social media pages for Kelly Hainsworth, including Facebook and Instagram.
  • Neal’s Yard Remedies.
  • Professional bodies, including but not exclusive to the Association of Reflexologists.
  • Links to areas of interest to support my articles.

These linked websites have separate and independent privacy policies.  I therefore have no responsibility or liability for the content and activities of these linked websites and would always recommend you read the linked websites’ privacy policies.  Any browsing and interaction on any other website is subject to that website’s own rules and policies.

Nonetheless, I seek to protect the integrity of my website, and welcome feedback about these linked websites (including if a specific link does not work).

Neal’s Yard Remedies

As a consultant for Neal’s Yard Remedies, I display a third party link to my consultant shop on its website.  Neal’s Yard processes orders taken via this shop and dispatches them to customers.  As a consultant I receive information about the order placed including the items purchased, the value of the order and the customer contact details.  This information is stored securely after I receive it.  Before placing an order on my Neal’s Yard Remedies consultant shop, please read its own privacy policy.

(9) Policy Updates

I regularly review and update this policy to improve it, and where necessary to make changes if my business activities change or there are regulatory updates. I encourage you to review this policy from time to time. 

(10) Questions and Feedback

I welcome your questions, comments, feedback, and concerns about privacy.  Please send these to Kelly Hainsworth.