Two Hour Appointment Client Form

Treatment
I hereby confirm that all the information I have provided is a true and accurate reflection of my state of health. I agree to inform Kelly Hainsworth if any of the information changes throughout my course of treatments and accept this is my responsibility. I give permission for reflexology to be carried out. I have had the treatment explained to me and accept full responsibility.

Parking
Please note: Clients’ vehicles are parked entirely at their own risk. Kelly Hainsworth accepts no liability for loss or damage to vehicles or other possessions.

Booking and cancellation policy
When booking a reflexology appointment, please read and note the following cancellation policy. If you need to cancel or reschedule your reflexology appointment, the following cancellation policy fees apply: Treatments cancelled within 48 to 24 hours’ notice of the scheduled appointment will be charged a fee of 50% of the treatment price. Treatments cancelled within 24 hours’ notice or less of the scheduled appointment will be charged a fee of 100% of the treatment price. No show – Failure to attend the scheduled appointment will result in a fee of 100% of the treatment price being charged. Please note this cancellation policy also applies to bookings made when redeeming one of my treatment vouchers. If you are using a treatment voucher you can either pay the fee via bank transfer, or I can deduct the fee from your voucher total. All fees are to be paid via bank transfer to Kelly Hainsworth by the date of the missed appointment.

Late arrival
As a courtesy to all clients, a prompt appointment schedule is adhered to. Late arrivals will unfortunately not be guaranteed a full treatment time. A late arrival may also result in an appointment not being honoured and the full price of the treatment will apply.

A data protection form will be handed to you at your treatment to read and sign.

Look forward to meeting you soon, Kelly.